Refund policy

Return Policy

We want you to be confident in your purchase. If you are not fully satisfied, you may return eligible merchandise within 30 days of delivery.

Return Eligibility

• Items must be unused, unworn, and in original condition
• All original packaging must be included
• Returns must be initiated within 30 days of the delivery date

Return Shipping

Customers are responsible for return shipping costs. A flat return shipping fee will be deducted from your refund to help cover processing and handling.

Restocking Fee

All approved returns are subject to a 5% restocking fee, which will be deducted from the total refund amount.

Refunds

Once your return is received and inspected, refunds will be issued to the original payment method. Please allow several business days for processing.

Non-Returnable Items

• Worn, washed, or damaged merchandise
• Final sale or clearance items (if applicable)

If you need assistance with a return, please contact our support team with your order number and reason for return. support@blackhistorycasefiles.com